Consumer Affairs & Fair Business Practices.
| Name of the Head of Office: |
Shri Dilip Kumar Mondal. Assistant Director. |
| Address of the office: | 490, Station Road, Seikhpura, Midnapore – 721101. |
| Phone No. | (03222) – 271702 |
| Name of the SPIO i.r.t. RTI : Disignation of the SPIO i.r.t. RTI: |
Shri Dilip Kumar Mondal. Assistant Director. |
| Phone No. | (03222) – 271702. |
| Hierarchical structure of the Office & its functionaries : |
|
| Acts, Statutes, Rules, Administered by the Office: | Consumer Protection Act 1986. |
Scheme implemented by the Office :-
| Name of Scheme. | Salient of the Scheme Point wise. | Eligibility of Beneficiary. | Entitlement of beneficiary. | Procedures which beneficiary gets entitlement. |
| Aware the Consumers on Consumer Rights & Protection. | 1.Camp 2.Seminar 3.Meeting,4.Fair through Stall, 5.Workshop 6.Mobile Van Display, 7.Through N.G.O., 8.School, 9.College, 10.Consumer Club, 11.Drama,12.Folk Song, 13.Tableau, 14.Puppet Drama etc. |
All classes of People. | Right to education under CP Act 1986. | Organising through G.P; Panchayat Samity, N.G.O; School, College SH Group, DCPC; SDCPC. |
| Redressal of complaint through mediation. | 1.Counselling, 2.Aware Traders for their unfair Trade Practices, 3. Aware the Management of Service Sector. | Do | Do | Arrangement for mediation across the table, discussion over phone. |
Service Jurisdiction, Implementing Units, Services Coverage, any other strategic issues to be mentioned in reference to this district :-
- Through the district of Paschim Medinipur in all classes of people.
- Implementing Unit :- Gram Panchayat, Gram Sansad, Gram sabham Panchayat Samity, Zilla Parishad, Municipality, School, College, Universities, Traders Organisation, N.G.O.; Service Sector (Bank, LIC,BSNL & Other Insurance ,Post Office, Health, Transport & Others).
Performance of the office: |
Monthly report awareness & mediation Report have been sent to the Director of C.A. & F.B.P; W.B.; 8B, N.S. Sarani, Kolkata – 87. (Report on Awareness & Mediation of complaints for the month of January 2010 is attached for kind perusal. | |
| Target/Future Plan/ Programme(s) of the Office: |
To Aware the Consumer :- | No. |
| (A) Among Cultivators in Association with A.D.O. at the Training Camp. |
30 | |
| (B) Seminar in Colleges. | 10 | |
| (C) Seminar in Schools. | 60 | |
| (D) Seminar in Village education Committee. | 30 | |
| (E) Camp at Bazar. | 50 | |
| (F) Camp at Rail Way Station. | 20 | |
| (G) Zarisong and Drama in Minority Concentrated area. | 20 | |
| (H) Panchayat Samity & G.P. | 150 | |
| (I) Publicity through Cable TV (Dec’10 – March‘11). | -- | |
| (J) Drama in Minority & Tribal areas. | 60 | |
| (K) Drama & through Chhou Dance in Tribal areas. | 60 | |
| (L) Drama among ICDS/SHG. | 20 | |
| (M) Installation of Hoarding in 100 School. | 100 | |
| (N) Fair. | 10 | |
| (O) Workshop. | 10 | |
State Website: http://kolkata.wb.nic/consumers
National Website: www.fcamin.nic.in