Welcome to Official Website of Paschim Medinipur

Consumer Affairs & Fair Business Practices.

Name of the Head of Office:
Shri Dilip Kumar Mondal.
Assistant Director.
Address of the office: 490, Station Road, Seikhpura, Midnapore – 721101.
Phone No. (03222) – 271702
Name of the SPIO i.r.t. RTI :
Disignation of the SPIO i.r.t. RTI:
Shri Dilip Kumar Mondal.
Assistant Director.
Phone No. (03222) – 271702.
Hierarchical structure of the Office & its functionaries  :
  1. Assistant Director.
  2. Deputy Assistant Director.
  3. Consumer Welfare Officer.
  4. U.D. Assistant.
  5. L.D. Assistant .
  6. Basic Grade Typist.
  7. Group “D”.
Acts, Statutes, Rules, Administered by the Office: Consumer Protection Act 1986.


Scheme implemented by the Office :-

Name of Scheme. Salient of the Scheme Point wise. Eligibility of Beneficiary. Entitlement of beneficiary. Procedures which beneficiary gets entitlement.
Aware the Consumers on Consumer Rights & Protection. 1.Camp  2.Seminar
3.Meeting,4.Fair through Stall, 5.Workshop 6.Mobile Van Display, 7.Through N.G.O.,  8.School, 9.College, 10.Consumer Club, 11.Drama,12.Folk Song, 13.Tableau, 14.Puppet Drama etc.
All classes of People. Right to education under CP Act 1986. Organising through G.P; Panchayat Samity, N.G.O; School, College SH Group, DCPC; SDCPC.
Redressal of complaint through mediation. 1.Counselling, 2.Aware Traders for their unfair Trade Practices, 3. Aware the Management of Service Sector.  Do Do Arrangement for mediation across the table, discussion over phone.

Service Jurisdiction, Implementing Units, Services Coverage, any other strategic issues to be  mentioned in reference to this district :-
  1. Through the district of Paschim Medinipur in all classes of people.
  2. Implementing Unit :- Gram Panchayat, Gram Sansad,  Gram sabham Panchayat Samity, Zilla Parishad, Municipality, School, College, Universities, Traders Organisation, N.G.O.; Service Sector (Bank, LIC,BSNL & Other Insurance ,Post Office, Health, Transport & Others).

Performance of the office:
Monthly report awareness & mediation Report have been sent to the Director of C.A. & F.B.P; W.B.; 8B, N.S. Sarani, Kolkata – 87. (Report on Awareness & Mediation of complaints for the month of January 2010 is attached for kind perusal.
Target/Future Plan/ Programme(s) of the
Office:
To Aware the Consumer :- No.
(A) Among Cultivators in Association
 with A.D.O. at the Training Camp.
30
(B) Seminar in Colleges. 10
(C) Seminar in Schools. 60
(D) Seminar in Village education Committee. 30
(E) Camp at Bazar. 50
(F) Camp at Rail Way Station. 20
(G) Zarisong and Drama in Minority Concentrated area. 20
(H) Panchayat Samity & G.P. 150
(I) Publicity through Cable TV (Dec’10 – March‘11). --
(J) Drama in Minority & Tribal areas. 60
(K) Drama & through Chhou Dance in Tribal areas. 60
(L) Drama among ICDS/SHG. 20
(M) Installation of Hoarding in 100 School. 100
(N) Fair. 10
(O) Workshop. 10

State Website: http://kolkata.wb.nic/consumers

National Website: www.fcamin.nic.in

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